Issue with Account Verification - ENTITY MISMATCHED

Hey community,

I have an issue with my account verification in Account settings / Legal info / Developer.

They refused my domain purchase invoice saying that “that the documents do not match the information you entered for your account. [ENTITY MISMATCHED]”.

Here is the screenshot of my partner center Account settings.

For info, that’s what I put in the Partner part :

Do you know what I can do ?

Thanks in advance :slight_smile:

Hello Geof - would you be happy to share here the document you’re submitting for review. The “Vetops” team is infamous for leaving you hanging there.

If you don’t mind uploading here or sharing through DM we’ll have a look. This should be an easy one !

Hey Johan, thanks for your quick answer.

Sure, here it is !

You’re going to hate Microsoft for that. But i believe this is the “comma” difference inbetween “Jbeb Peri LLC” (in Partner Center) and “Jbeb Peri, LLC” in the invoice.

Correct/edit the invoice and resubmit you should be more than fine.

Happy selling !